上汽通用五菱支持性管理文件

　上汽通用五菱汽车股份有限公司支持性管理文件

　Supporting Management File of SAIC GM Wuling Automobile Co.Ltd

　ZD/SGMW03C.G.12-2004 版本号Version Number：A

　可疑物料管理办法

　Suspect Material Control Procedure

　2005-04-1发布 2005-04-15实施

　Issued on Apr.1st,2005 Implemented on Apr.15,2005

　上汽通用五菱汽车股份有限公司质量部 发布

　Issued by Quality Department, SAIC GM Wuling Automobile Co.Ltd

　前 言Foreword

　本文件是上汽通用五菱汽车股份有限公司的支持性管理文件,目的在于规范可疑物料的处理流程，以保证不合格品及报废品完全受控。

　This document is the supporting management file of SAIC GM Wuling Automobile Co.Ltd with the purpose of regulating the disposition flow process of Suspect materials ensuring Suspect products and scrap products are fully under control.

　本程序由上汽通用五菱汽车股份有限公司质量部提出。

　This procedure is put forward by the Quality Department, SAIC GM Wuling Automobile Co.Ltd.

　本程序由上汽通用五菱汽车股份有限公司质量部归口。

　This procedure is managed by the Quality Department, SAIC GM Wuling Automobile Co.Ltd.

　本程序由上汽通用五菱汽车股份有限公司质量部负责组织起草。

　This procedure is drafted by the Quality Department, SAIC GM Wuling Automobile Co.Ltd.

　本程序主要起草人： 陈冰 覃汉英

　Main draft makers: Chen Bing, Qin Hanying

　本程序如出现文字理解歧义，以中文为准。

　If there is any different understanding to the words of this procedure, please refer to its Chinese version.

　审核Audited by：

　会签Co-signature：

　批准Approved by：

　上汽通用五菱汽车股份有限公司支持性管理文件

　Supporting management file of SAIC GM Wuling Automobile Co.Ltd

　可疑物料控制程序 ZD/SGMW03C.G.12-2004 (0/A)

　Suspect Material Control Procedure

　1.范围Scope

　本文件规范可疑物料的处理流程；

　This document will regulate the Suspect material disposition flow process.

　本文件适用于所有生产、试生产及原型车过程中使用的零部件，相关地点包括本公司内，返修加工商及外协加工商。

　This document is applied in parts used in all productions, trail run and original model process. Affected places include company, repair processor

　2.术语/缩写Items for short

　可疑物料：在生产车间生产过程中存在的装配困难、破损或组件功能失效等，尚不能判定原因及责任方的物料。

　Suspect material: Damaged or non-conformance material ,or material that have difficulty in assembling ,whose root cause and owner cannot be defined yet .

　SQE：供应商质量工程师

　Supplier quality engineer

　QE：质量工程师

　Quality engineer

　ME: 特指车间的制造工程师

　Manufacturing engineer in shops

　PE :指技术中心产品工程师

　PE：Product engineer in TDC

　PC&L：生产控制与物流

　Production control and logistics

　PAA：生产措施授权

　Production action authorization

　3.职责Responsibility

　3.1制造车间负责

　3.1.1可疑物料的隔离、标识、相关单据的填写；

　3.1.2参加可疑物料的分析及判定；

　上汽通用五菱汽车股份有限公司质量部2005-04-1发布2005-04-15实施

　ZD/SGMW03C.G.12-2004 (0/A)

　3.1.3统计和分析属于本车间责任的不合格并每月报送质量部。

　3.1 Manufacturing shops are responsible for

　3.1.1 Segregating and marking suspect material ,filling in suspect material bill ;

　3.1.2 Involves in analysis and definition to the suspect materials;

　3.1.3 Account and analyze the non-conformance belonged to its own shop, submit the results to Quality Dept.monthly.

　3.2质量部提供公司内部使用的相应质量检验标准，并组织可疑物料的判定并在相关方有争议时作最终责任判定。

　Quality Department offers corresponding quality inspection standard used within the company. Leads in defining the suspect materials and makes the final judgement in case of disputes among correlative functions.

　3.2 采购物流部SQA/SQE负责

　3.2.1参与可疑物料的分析及判定；

　3.2.2向供应商发出PR＆R；

　3.2.3通知供应商对不合格品进行返工返修。

　3.2.4对不合格物料统计和分析，并每月提供一份报表给质量部。

　3.2 SQA/SQE of Purchasing and OTD Department is responsible for

　3.2.1 Getting involved in the analysis and judgment of the suspect materials;

　3.2.2 Sending PR＆R to the supplier;

　3.2.3 Notifying the supplier to rework parts if applicable.

　3.2.4 Account and analyze the non-conformance materials, submit the report to Quality Dept. monthly

　3.3 采购物流部物流负责办理已确认属供应商质量问题而报废的采购物料的处置。

　PC&L of Purchasing and OTD Department is responsible to deal with scrap parts that have been confirmed cannot be used or reworked.

　3.4 技术中心负责因设计、工艺问题的造成物料不合格的分析与处置，负责在规定的时间内完成PAA的审批和发放。

　TDC is responsible for analyzing and dealing with the suspect parts due to engineering design or process,approving and issuing PAA by the due date.

　4.工作程序Work process

　4.1可疑物料处理流程见附件1。

　Attachment 1 is the Suspect Material Disposition Flow

　4.2操作工发现可疑零件后应由班组长立即填写“可疑零件标签”所需内容并挂在零件上，可疑零件移

　上汽通用五菱汽车股份有限公司质量部2005-04-1发布2005-04-15实施

　ZD/SGMW03C.G.12-2004 (0/A)

　入“可疑物料区”。

　After operators find the suspect part, team leader should immediately fill out the “suspect part tag ”and hang it on the part. Move the suspect parts into “suspect material area”

　4.3质量部QE组织生产车间相关人员及采购物流部SQE/SQA，并与之一起判别零件状态（必要时技术中心ME或PE参加）。

　QE of Quality Department convenes ME and SQE/SQA to identifie the part status together.

　4.4如果物料合格，判定人员在“可疑物料标签”上对应“合格”栏打勾，班组长去除“可疑物料标签”并将物料放回正常堆放区域。

　If the parts are judged as conformance,the judgedrs will mark a tick in the “OK” column of the “suspect material tag”.Team leader takes off the “suspect material tag” and puts the part to the conformance parts storage loacation.

　4.5如对可疑物料判定为“偏差使用”，SQE/ME应申请“PAA”，（自制件由ME申请，采购件由SQE申请，PAA应在4小时内提交给技术中心，技术中心在其规定的时间内完成PAA审批及发放，超时采购部/车间有权对相应物料做报废处理，责任由于延时方负责），待批准后班组长除去“可疑零件标签”，零件返回正常堆放区域。

　If the suspect material is judged as “deviation usage”, SQE/ME should apply for “PAA”. (ME applies for self-made parts and SQE applies for purchasing parts. PAA should be submitted to TDC within two hours and TDC will finish the PAA audit and approval and its issue within prescribed time. If PAA is not issued by the due time , Purchasing/OTD or workshop has rights to scrap the suspect material.the function delaying issuing PAA must be accountable for it.)Team leader takes off the “suspect material tag ”upon approval,parts can be moved back to the confermance parts storage location.

　4.6 如判定为“返工”，则根据零件是自制件或采购件而分别处理。

　If rework is necessary, parts are managed respectively based on they are self-made or purchased .

　4.6.1对于自制件，ME应通知相关部门进行，QE进行返修确认，并在可疑物料单上签名。

　ME notify related dept.to rework the self-made parts,QE validates the rework.and signs his name on the“suspect material tag”

　4.6.2对于外购件，PC&L将零件移到待处理区域，库房人员填写“返工件出库单”，分别交PC&L及生产计划，先移到返工区域。PC&L通知供应商5个工作日内取回零件。

　上汽通用五菱汽车股份有限公司质量部2005-04-1发布2005-04-15实施

　ZD/SGMW03C.G.12-2004 (0/A)

　PC&L moves the parts into disposition waiting area. Warehouse personnel fills out “repair part off warehouse list” and hands it to SQE and production planning. SQE notifies the supplier to fetch back the parts within 5 work days.

　4.7 如判定为报废，不论是哪一个部门的责任，均由采购物流部清出现场并放入报废区域内。

　If the parts are judged as scrap, it should be move to scrap parts area by PC&L.

　4.7.1报废单交由PC&L入帐。

　The scrap list should be updated by PC&L.

　4.7.2对于外公司造成的料废，相关公司或部门代表应在上面签字。

　As for the material scrap caused by outer company, relevant company or department representative sign their names on the scrap list..

　4.7.3 PC&L集中报废零件并通知废品处理承包商，并作初步毁坏。并签发 “报废零件交接清单”和“出门证”运至废品处理指定区域.

　PC&L gathers the scrap parts and notifies the scrap disposal supplier. PC&L performs the preliminary demolishment, signs the “scrap parts hand-over list ”and “Pass Card ”, delivers the scrap parts to the appointed area.

　4.7.4 废品处理承包商根据公司要求，对报废件储存、保留一定时期，具体期限如下：

　Scrap disposal supplier hold the scrap parts for a certain of time according to the requirement of the company. Specific time limit is as follows:

　对于国产件，应保留一星期。供货商可根据SQE的要求取回作检查分析。

　Hold the local parts for a week. Suppliers can take them back to check and analyze based on the requirement of SQE.

　对于进口件，则应保留至商检出具“商检证书”后，以免除相应索赔件入境时的关税。

　Hold the imported parts until CIB certifies the “Commercial Inspectin Certificate” for avoiding paying tax when corresponding counterclaim parts enter the country.

　4.7.5 废品处理承包商负责对报废品批量毁坏发运。

　The scrap disposal supplier is in charge of shiping demolished scrap parts.

　4.8 PC&L人员负责整个过程中物流及库存零件的处理。

　PC&L is responsible for material flow and stock disposal during the whole process.

　上汽通用五菱汽车股份有限公司质量部2005-04-1发布2005-04-15实施

　ZD/SGMW03C.G.12-2004 (0/A)

　5.规定Regulations

　5.1 发现可疑物料时应立刻通知相关人员。

　Notify related personnel the moment one discovers suspect materials .

　5.2 可疑物料必须被及时隔离，有关人员必须正确填写“可疑物料标签”。对于进口件，必须在“可疑物料标签”上标注对应的订单号。

　Segregate the suspect materials at once. Relevant people must correctly fill out the “suspect part tag”. As to the imported parts, PO number must be marked on the corresponding “suspect material tag”.

　5.3 相关人员须于一日内针对可疑物料作出识别判断,即合格、偏差使用、返修或报废。

　People related must judge and identify the suspect materials within one day as conformance , deviation usage, rework or scrap.

　5.4除质量部QE外，责任部门代表必须在“可疑物料标签”上签字，并从四联单中取走各自的一联。以便统计和分析。

　All the related personnel excapt for the QE from quality department signs his name on the “Suspect Part Tag”and take back his own tag.counting and analyzing

　5.4 对报废零件，“报废单”必须及时准确填报以保证库存及时维护。

　As to the scrap parts, “scrap list” must be filled out correctly and reported in time to ensure the inventory is maintained and updated in time.

　5.5 报废品出库必须有交接单，出公司必须有PC&L签发的“出门证”。

　“Hand-over-list” is required when scrap parts are moved out of the warehouses, and the “Pass Card” issued by PC&L is required to pass the gate of company.

　5.6 废品处理承包商应建立公司报废品收发台帐备查。

　Scrap disposal supplier establishes the company scrap paart account book for future reference.

　5.7 进口件料废废品处理承包商在处理前应先取得商检证书，以免除索赔件关税及增值税。

　Scrap diposal supplier must acquire the “Commercial Inspection Certificate” before scrapping parts in order to avoid the counterclaim parts tax and value-add tax.

　5.8 PC&L应保留相关单证至少一年备查。

　PC&L should keep the relevant receipts and evidences for at least one year for future reference.

　6.流程图 Flow chart

　附件1：可疑物料处理流程

　Attachment 1: Suspect Material Disposition Flow Process

　上汽通用五菱汽车股份有限公司质量部2005-04-1发布2005-04-15实施

　ZD/SGMW03C.G.12-2004 (0/A)

　7.相关文件Correlative document

　ZD/SGMW05C.01-14-2003 质量保证服务期的采购物料索赔程序

　Counterclaim Process for Purchased Parts During Warranty Period

　8.相关表式Correlative sheet

　表sheet 05C.01-15-01 可疑物料标签Suspect Part Tag

　ZD/SGMW03C.G.12-2004 (0/A)

　附件1：可疑物料处理流程Attachment 1: Suspect Disposition Flow Chart

　ZD/SGMW03C.G.12-2004 (0/A)

　Attachment 1:Suspect Disposition Flow Chart

　ZD/SGMW03C.G.12-2004 (0/A)

　表sheet 05C.01-15-01 可疑物料标签Suspect Part Tag

　No

　Ok

　QE判定

　班组长将可疑物料标签去除并将零件返回正常存贮区域

　采购件件返工

　“PAA”未获批准，按报废或返工流程处理

　2.偏差使用：SQE/ME申请“PAA”

　1.合格：班组长去除“可疑物料标签”并将零件返回正常存贮区域

　PC&L将零件移到待处理区域，库房人员填写“返工件出库单”，分别交PC&L及生产计划

　PC&L通知供应商5个工作日内取回零件

　报废

　责任部门返工并通知QE检验确认

　自制件返工

　在SGMW工厂发现可疑物料

　1.合格；2.偏差使用3.返工；4.报废

　PC&L清出现场移至报废品区域等待处理

　“PAA”批准后，班组长去除“可疑物料标签”并将零件返回正常零件存贮区域

　质量部组织SQE、ME一起判别可疑物料，QE在相关方有争议时做最终责任判定

　班组长填写“可疑物料标签”挂在零件上并转移到指定的可疑物料区域

　3.返工：判定是自制件或者采购件

　No

　Ok

　QE judges and determines.

　 Rework of the purchasing parts

　PC&L delivers the scrap parts to the appointed area.

　p area.

　4．Scrap

　PC&L notifies the supplier to fetch back the parts within 5 work days.

　PC&L moves the parts into disposition waiting area. Warehouse personnel fills out “repair part off warehouse list” and hands it to PC&L and production planning.

　Team leader gets rid of the suspect material tag and removes the parts into normal stock area.

　Rework self-made parts

　2.Deviation usage：SQE/ME applies for“PAA”

　1.Qualitfied 2.deviation usage 3.rework；4.scrap

　3.Rework：judge it is self-made parts or purchasing parts.

　Team leader fills out “Suspect Material Tag” and hangs it on the part and moves the part into the definite suspect material area.

　QD organizes SQE and ME to identify suspect materials together. QE does the final responsibility judgement if relevant parties have disputes.

　After “PAA”is approved, team leader gets rid of “suspect material tag” and moves the parts back into the normal stock area.

　“PAA”can not get approval, handle according to scrap or rework flow process.

　1. Qualified: Team leader gets rid of “suspect material tag” and moves the parts back into the normal stock area.

　Find suspect material in SGMW plant

　Responsible department reworks, notifies QE to inspect and validate.